Chosen by a Secret Algorithm: Colombia's top-down pandemic payments

Source: Center for Human Rights and Global Justice, NYU School of Law
Author: Youssef Farhat, 14 December 2021 (modified August 2024)
URL: https://chrgj.org/2021-12-14-transformer-states-colombia/

Overview


The Colombian government implemented a controversial data-driven approach to distribute pandemic relief through the Ingreso Solidario program, which rapidly delivered payments to 2.9 million people but raised significant human rights concerns.

The SISBEN System

Originally, SISBEN (System of Possible Beneficiaries of Social Programs) classified Colombians by vulnerability through expert-conducted household interviews. The system assessed access to basic services like water, sanitation, education, and employment, rating individuals on a scale of 1-100.

In 2016, authorities introduced a secret algorithm that fundamentally shifted the approach. Rather than documenting actual conditions, the new system "sought instead to create detailed profiles about what a person could earn," focusing on predicted income generation capacity rather than existing circumstances.

The Ingreso Solidario Program

During COVID-19, the government launched unconditional cash transfers reaching nearly 3 million people within weeks. Recipients didn't apply; eligible individuals automatically received payments.

The program relied on data-sharing agreements with 34 public and private databases, including companies like Experian and Transunion. Authorities cross-referenced information to exclude those deemed not requiring assistance.

Critical Concerns

Opacity: The algorithm remained confidential. Officials claimed disclosure would enable fraud and cause economic disruption.

Technocratic Approach: Decisions about eligibility were made "from above" without community participation or political discussion.

Rights Erosion: Recipients perceived payments as "lucky gifts" rather than entitlements, shifting away from rights-based social protection frameworks.

Researchers emphasized the need to involve communities and prioritize transparency in redesigning such systems.