AI Governance on the Ground: Chile’s Social Security and Medical Insurance Agency Grapples with Balancing New Responsible AI Criteria and Vendor Cost - World Privacy Forum

• Source URL: https://worldprivacyforum.org/posts/ai-governance-on-the-ground-chiles-social-security-and-medical-insurance-agency-grapples-with-balancing-new-responsible-ai-criteria-and-vendor-cost/


• Description: The minute decisions, measurements and methods embedded inside the tools used to govern AI systems directly affect whether policy implementations actually align with policy goals. The government of Chile’s experience using its AI bidding template, and questions inside the agency regarding how to weigh traditional tech procurement criteria such as vendor cost along with newer responsible AI criteria like discriminatory impacts, give a glimpse of the AI governance challenges happening on the ground today. The tensions the Chilean government is dealing with may be a sign of what other organizations around the world could encounter as they put their own responsible AI policies into practice and navigate the policy implications of AI-facilitated decision making.


• Canonical: https://worldprivacyforum.org/posts/ai-governance-on-the-ground-chiles-social-security-and-medical-insurance-agency-grapples-with-balancing-new-responsible-ai-criteria-and-vendor-cost/

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Javascript must be enabled for the correct page display Skip to Content About Us Reports Data Issues Donate Search form Search Search AI Governance on the Ground: Chile’s Social Security and Medical Insurance Agency Grapples with Balancing New Responsible AI Criteria and Vendor Cost November 1, 2024 WPF’s AI Governance on the Ground Series This series highlights and expands on topics and issues from WPF’s Risky Analysis report and survey of AI Governance Tools around the world. Download AI Governance on the Ground: When Purchasing AI, Chile's Social Security and Medical Insurance Agency Grapples with Balancing New Responsible AI Criteria and Vendor Cost (PDF, 7 pages ) When Purchasing AI, Chile’s Social Security and Medical Insurance Agency Grapples with Balancing New Responsible AI Criteria and Vendor Cost By Kate Kaye, Deputy Director 1 November 2024 Around 80 people working at Chile’s social security and medical insurance agency hold the livelihoods and future health of thousands of people in their hands. These medical claims processors, some of whom are doctors and health specialists, are responsible for deciding whether or not to cover expenses such as employee wages during medical leave and occupational mental health related costs. They are under pressure from a heavy workload; around 200,000 claims crossed their desks last year. When payments are denied, those decisions can and often do have life-changing effects. Now, like many government agencies these days, Chile’s